Introduction

This Cookie Policy explains how Neuro Routes uses cookies and similar technologies when you visit our website.

It explains what cookies are, why we use them, and the choices you have about how they are used.

By continuing to use our website, you acknowledge that cookies may be used in accordance with this policy. Where required by law, we will ask for your consent before placing non-essential cookies on your device.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website. They help websites function efficiently, remember your preferences and improve your browsing experience.

Cookies do not typically identify you personally, although some information collected may be considered personal data under the UK General Data Protection Regulation (UK GDPR).

How We Use Cookies

Neuro Routes uses cookies to:

• Ensure our website functions correctly.
• Improve website performance and usability.
• Remember your preferences where appropriate.
• Understand how visitors use our website.
• Help us improve the information and services we provide.
• Protect the security and integrity of our website.

We do not use cookies to collect unnecessary personal information.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off through our cookie preferences.

They enable core website functions such as:

• Page navigation
• Security features
• Website accessibility
• Form submission
• Load balancing

Without these cookies, some parts of the website may not function correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information such as:

• Number of visitors
• Pages viewed
• Time spent on pages
• Navigation paths
• Website performance

This information helps us improve our website and the services we provide.

These cookies are only used with your consent.

Functional Cookies

Functional cookies remember choices you make, such as:

• Language preferences
• Accessibility settings
• Cookie preferences

These cookies enhance your experience but are not essential for the website to operate.

Marketing Cookies

At present, Neuro Routes does not use advertising or marketing cookies.

If this changes in the future, this Cookie Policy will be updated and your consent will be requested before such cookies are used.

Third-Party Cookies

Some third-party services used on our website may place cookies on your device.

Examples may include:

• Microsoft 365 booking services
• Embedded videos (e.g. YouTube or Vimeo)
• Google Maps
• LinkedIn
• Social media sharing tools

These providers have their own privacy and cookie policies, and we recommend reviewing them if you interact with their services.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Choose your cookie preferences

You can change your preferences at any time using the cookie settings available on our website.

You can also manage or delete cookies through your web browser settings.

Please note that disabling certain cookies may affect the functionality of our website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or our website.

Any updates will be published on this page with a revised effective date.

Contact Us

If you have any questions about this Cookie Policy or how Neuro Routes uses cookies, please contact us.

Neuro Routes

Registered Office: 39 Ewart Road, Donnington, Telford, TF2 7LP

Email: info@neuroroutesltd.com 

Telephone: 0785 8281 159

Website: www.neuroroutesltd.com 

Further Information

For more information about how we collect, use and protect your personal information, please see our Privacy Notice.

If you have concerns about how your personal information is handled, you also have the right to contact the Information Commissioner’s Office (ICO).

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk